Position Overview:
We are seeking a dynamic and experienced Business Travel Consultant to join our remote team. As a Business Travel Consultant, you will be responsible for managing the travel requirements of our corporate clients, ensuring smooth and efficient travel arrangements across various regions. This role involves coordinating travel logistics, booking accommodations, arranging transportation, and providing exceptional customer service to meet the diverse needs of our clients.
Key Responsibilities:
- Understand the travel requirements and preferences of corporate clients located in the US, Europe, and Canada.
- Coordinate all aspects of business travel, including flights, hotels, rail, sea, ground transportation, and other ancillary services.
- Utilize industry-leading booking platforms and tools to research, plan, and book travel itineraries for corporate clients.
- Negotiate with airlines, hotels, and other service providers to secure the best rates and terms for corporate travel bookings.
- Provide personalized recommendations and guidance to clients regarding travel options, destinations, and accommodations.
- Ensure compliance with corporate travel policies and guidelines while maximizing cost savings and efficiency.
- Handle any travel-related issues, changes, or emergencies promptly and professionally, providing timely assistance and solutions.
- Build and maintain strong relationships with corporate clients, serving as their primary point of contact for all travel-related inquiries and support.
- Stay updated on industry trends, travel regulations, and destination information to provide accurate and relevant advice to clients.
- Collaborate with internal teams, including account managers and travel coordinators, to deliver exceptional service and exceed client expectations.
Qualifications:
- Bachelor’s degree in Hospitality Management, Business Administration, or related field preferred.
- Minimum of 3 years of experience in corporate travel management or a similar role.
- Proficiency in using travel booking systems and software (e.g., Sabre, Amadeus, Concur).
- Strong knowledge of travel industry trends, destinations, and suppliers, particularly in the US, Europe, and Canada.
- Excellent communication skills, both written and verbal, with a customer-focused approach.
- Ability to work independently and remotely, demonstrating self-motivation and accountability.
- Exceptional organizational skills with the ability to prioritize tasks and manage multiple deadlines effectively.
- Problem-solving skills and the ability to remain calm and composed under pressure.
- Flexibility to adapt to changing travel requirements and schedules.
- Certification from relevant travel associations (e.g., IATA certification) is a plus.
Join our team and play a vital role in delivering exceptional travel experiences for our corporate clients. If you are passionate about travel, possess strong organizational skills, and thrive in a fast-paced environment, we encourage you to apply for the Business Travel Consultant position with our client today!