Job Description:
We are seeking a skilled and passionate GDS Trainer to join our team and contribute to the professional development of our travel consultants. As a GDS Trainer, you will play a pivotal role in equipping our team with the necessary skills and knowledge to effectively utilize Global Distribution Systems (GDS) such as Amadeus, Sabre, or Travelport.
Responsibilities:
- Develop comprehensive training materials and modules tailored to the specific needs of our travel consultants.
- Conduct engaging and interactive training sessions on GDS functionalities, including booking flights, hotels, rental cars, and other travel-related services.
- Provide hands-on demonstrations and practical exercises to reinforce learning and enhance skill proficiency.
- Stay updated with the latest trends and developments in GDS technology and incorporate relevant updates into training programs.
- Assess the training needs of individual consultants and provide personalized coaching and support.
- Collaborate with the HR department to onboard new hires and ensure they receive thorough GDS training as part of their orientation process.
- Monitor and evaluate the effectiveness of training programs through assessments, feedback, and performance metrics.
- Offer ongoing support and guidance to consultants, addressing any GDS-related queries or challenges they encounter.
- Foster a culture of continuous learning and improvement within the organization, emphasizing the importance of GDS proficiency in delivering exceptional customer service.
- Maintain documentation and records of training activities, attendance, and performance evaluations.
Requirements:
- Proven experience working with Global Distribution Systems (GDS) such as Amadeus, Sabre, or Travelport.
- Excellent understanding of travel industry processes and terminology.
- Strong communication and presentation skills, with the ability to convey complex concepts in a clear and understandable manner.
- Demonstrated experience in developing training materials and delivering engaging training sessions.
- Patient, approachable, and supportive demeanor, with a passion for teaching and helping others succeed.
- Ability to adapt training strategies to accommodate different learning styles and skill levels.
- Strong organizational skills and attention to detail, with the ability to manage multiple tasks and priorities effectively.
- Flexibility to accommodate varying schedules and travel requirements, if necessary.
- Relevant certifications or qualifications in GDS training or travel industry education are advantageous.
Join our dynamic team and make a difference in shaping the skills and expertise of our travel consultants. If you are passionate about GDS technology and have a knack for teaching, we want to hear from you! Apply now and embark on an exciting journey.